Eligibility
The claimant must be the original purchaser. LFI may request the original invoice, order reference, wheel model, vehicle details, photos, and any serial, build or production identification available.
Warranty terms Singapore
LFI forged wheelwarranty terms
Lifetime structural coverage on most LFI forged wheel series. 2 years on Performance Series and Founder's Edition. Exclusions apply. RMA approval is required.
Quick answer
Coverageat a glance
LFI covers manufacturing defects in the structural integrity of eligible forged wheels for the original purchaser. It does not cover crashes, potholes, finish wear, misuse, unauthorised modification or repair, racing damage, overloading, or use outside the approved specification.
LifetimeClassic, Supreme Concave, 2-Piece, Deep Dish, Electric, Magnesium and Truck & Off-Road series.
2 yearsPerformance Series and Founder's Edition structural coverage.
Original buyerCoverage is not transferable.
RemedyRepair or replacement at LFI's discretion after inspection.
Coverage period
Warranty periodsby series
| Series group | Structural warranty period | Important condition |
|---|---|---|
| Performance Series; Founder's Edition | 2 years structural coverage from delivery or collection. | Applies to the original purchaser only, subject to inspection, exclusions and approved RMA review. |
| Classic Series; Supreme Concave Series; 2-Piece Series; Deep Dish Series; Electric Series; Magnesium Series; Truck & Off-Road Series | Lifetime structural coverage for the original purchaser. | Applies to manufacturing defects in structural integrity under normal and intended use, subject to inspection, exclusions and approved RMA review. |
| Finish, paint, coating and accessories | Not covered by this structural warranty unless LFI confirms otherwise in writing. | Cosmetic wear, centre caps, lug bolts, lug nuts, corrosion and finish damage are excluded here. |
Limited warranty terms
Legal scopeof this warranty
Covered defect
The defect must be a manufacturing defect affecting structural integrity. LFI must be able to inspect the wheel before determining whether the issue is covered.
Approved use
The wheel must have been used on the vehicle and application for which it was specified, within load, tyre, fitment, installation and maintenance limits.
Non-excludable rights
Nothing on this page is intended to exclude any consumer rights that cannot be excluded under applicable law. These terms explain LFI's commercial limited warranty and RMA process.
Exclusions
What is notcovered
A structural warranty is not a replacement for impact insurance, installation responsibility, road-hazard cover or maintenance. These exclusions are normal in forged-wheel warranty terms and protect the warranty from being stretched beyond manufacturing defects.
| Area | Excluded from warranty | Reason |
|---|---|---|
| Impact / road hazard | Potholes, kerbing, collision, accident, road debris, flat-tire damage, vandalism, fire, off-road use or unpaved-road use. | These are external damage events, not manufacturing defects. |
| Misuse / overload | Incorrect tire use, improper inflation, excessive vehicle load, incompatible tire/wheel combinations, misalignment or imbalance. | The wheel must remain within the vehicle, tire and load envelope used for the build. |
| Competition use | Racing, track incident damage, willful abuse, drifting impact, rally/off-road damage or use outside the agreed specification. | Motorsport loads and incidents can exceed normal and intended road use. |
| Modification / repair | Heating, bending, welding, cutting, machining, refinishing, powder coating, repainting or repair by anyone other than LFI unless approved in writing. | Unauthorised work can change structure, heat treatment, fitment or stress behaviour. |
| Cosmetic / accessories | Paint chips, scratches, centre caps, lug bolts, lug nuts, clip-on weight marks, corrosion, chemical exposure, road salt, abrasive cleaners or normal finish wear. | This page is a structural warranty, not a finish or accessory warranty. |
| Continued use after fault | Damage caused by continuing to drive after a crack, leak, vibration, bend, unusual noise or structural issue is suspected. | Stop using the wheel and contact LFI before further driving. |
Out-of-warranty support
Pothole damageexchange support
Pothole, kerb, collision and road-hazard damage are not warranty defects because they come from an external impact, not manufacturing. Forged wheels are stronger and more fatigue-resistant than cast wheels for the same design target, but a sharp pothole hit can still exceed the load case the wheel was designed for, especially with low tire pressure, a low-profile tire, heavy vehicle load, high speed, or a square-edged impact.
Why stronger does not mean impact insurance
The structural warranty covers manufacturing defects. A pothole strike is a road-hazard event: the tire, wheel lip, barrel and suspension see a sudden impact load that depends on road shape, speed, tire sidewall, pressure, vehicle weight and impact angle. Because LFI cannot control those external conditions, pothole damage is handled through out-of-warranty exchange support instead of warranty replacement.
For original LFI customers, LFI can still support the repair path with one replacement wheel priced at 25% of the original invoiced wheel-set amount, after invoice and damage review. For a standard four-wheel order, that means the replacement is billed like one wheel from the original set, without a single-wheel surcharge.
What qualifies
The wheel must be an original LFI wheel with matching order or invoice records. Send photos of the damaged wheel, vehicle, tire and impact area before using or repairing the wheel further.
Exchange amount
For a standard four-wheel order, one out-of-warranty replacement wheel is billed at 25% of the original invoiced wheel-set amount. This is intended to match the original per-wheel invoice amount and avoid a single-wheel surcharge. Shipping, taxes, duties, tire work, balancing, installation and downtime are not included unless LFI confirms otherwise in writing.
Replacement match
LFI will aim to match the original model, size, fitment and finish. If a finish, part or specification can no longer be matched exactly, LFI will confirm the closest available option before payment or production.
How to request it
Email or WhatsApp the invoice, wheel model, size, finish, vehicle model and clear damage photos. LFI will confirm whether the wheel is handled as a warranty claim, out-of-warranty exchange, or another service route before anything is shipped back.
Before any RMA
Send proof firstthen wait for approval
Send these first
- Order or invoice reference.
- Wheel model, size, finish and vehicle model.
- Clear photos of the affected wheel, tire, vehicle and issue area.
- Short note explaining when the issue appeared and whether the wheel is still in use.
Avoid delays
- Do not repair, refinish, heat, bend, weld or machine the wheel before inspection.
- Stop using the wheel once a structural issue is suspected.
- Wait for RMA confirmation before shipping anything back.
- Return only the item LFI approves for inspection.
RMA process
How claimsare handled
- Document the issue.Stop use if structural damage is suspected and take clear photos.
- Contact LFI first.Email or WhatsApp the order reference, wheel details and photos.
- Wait for RMA route.LFI confirms whether return inspection is required and where to send it.
- Ship safely.Pack the approved item to prevent further transit damage.
- Inspection and decision.If covered, LFI may repair or replace the affected wheel at its discretion.
Remedy limits
What LFI canand cannot pay for
If approved
LFI's warranty remedy is limited to repair or replacement of the affected LFI wheel, at LFI's discretion, after inspection confirms a covered manufacturing defect.
Not included
Unless LFI confirms otherwise in writing, warranty coverage does not include removal, installation, tire mounting, balancing, alignment, vehicle downtime, rental car, loss of use, transport, taxes, duties, or incidental and consequential costs.
Singapore return point
76 Playfair Road, #01-03, LHK2 Building
Singapore 367996
Attn: RMA Department
Tel: +65 8941 2361
Email: info@lf-ind.com
Return addressand support
RMA Department
La Forge Industries76 Playfair Road, #01-03, LHK2 Building
Singapore 367996
Attn: RMA Department
Tel: +65 8941 2361
Email: info@lf-ind.com
Important
Do not send wheels back without RMA confirmation. Unapproved returns may be refused or delayed because LFI needs the order reference, claim context and return route before inspection.
Return shipping after repair
Repaired products are normally shipped back by door-to-door surface shipment with declaration at the original price. If you need a lower declaration value or a FedEx return method, contact LFI before dispatch so any additional cost can be confirmed.
Warranty FAQ
Commonquestions
What does the LFI forged wheel warranty cover?
The warranty covers structural integrity failures caused by manufacturing defects in eligible LFI forged wheels, subject to inspection, proof of purchase and approved RMA review. It does not cover impact damage, misuse, incorrect installation, road hazards, racing damage, unauthorised repair, refinishing or cosmetic wear.
How long is the LFI forged wheel warranty?
Performance Series and Founder's Edition wheels carry 2 years of structural coverage from delivery or collection. Classic Series, Supreme Concave Forged Wheels, 2-Piece Series, Deep Dish Series, Electric Series, Magnesium Series, and Truck & Off-Road Series collections carry lifetime structural coverage for the original purchaser.
Is the warranty transferable?
No. The LFI limited warranty applies only to the original purchaser and ends if the wheels are sold, transferred or used on a vehicle/application outside the approved specification.
Does the warranty cover finish damage?
No. LFI's warranty is for structural defects, not cosmetic wear. Paint chips, scratches, corrosion from chemicals, road salt, abrasive cleaners, centre caps, lug bolts, lug nuts and normal finish wear are excluded unless LFI confirms otherwise in writing.
Why is pothole damage not covered if forged wheels are stronger than cast wheels?
Forged wheels are stronger and more fatigue-resistant than cast wheels for the same design target, but pothole damage is an external impact event, not a manufacturing defect. The actual impact load depends on speed, pothole shape, tire pressure, tire sidewall, vehicle weight and impact angle, so LFI handles pothole-damaged wheels through out-of-warranty exchange support instead.
Does LFI help with pothole-damaged wheels?
Yes, as out-of-warranty support. Pothole and road-hazard damage are not warranty defects, but original LFI customers can order one replacement wheel at 25% of the original invoiced wheel-set amount after invoice and damage review. For a standard four-wheel order, that is the original per-wheel invoice amount, without a single-wheel surcharge. Shipping, taxes, duties, tire work, balancing, installation and downtime are not included unless LFI confirms otherwise in writing.
What should I do before sending a wheel back?
Contact LFI first, send the order or invoice reference, photos of the wheel and vehicle, and a short description of when the issue appeared. Wait for RMA confirmation before shipping anything back.
What remedy does LFI provide for an approved warranty claim?
If LFI confirms a covered manufacturing defect after inspection, LFI may repair or replace the affected wheel at its discretion. Removal, installation, tyre work, transport costs, downtime and incidental costs are not covered unless LFI confirms otherwise in writing.
Need warranty support?
Contact LFIbefore shipping
Send the wheel model, order reference, photos and a short defect note before returning anything. LFI will confirm the correct RMA route for Singapore or overseas customers.